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If I add a favorite pharmacy as a Clinic Administrator, will the whole clinic be able to see it?

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    If I add a favorite pharmacy as a Clinic Administrator, will the whole clinic be able to see it?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    Yes. All Pharmacies and patients that are added under the Clinic Admin will be shared with the whole clinic.

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    Can prescriptions written by a mid-level appear in the approval and review queues of the supervising prescriber?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    Yes. A Mid-Level and a Scribe can both be set under permissions such as Approval and or Review.

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    What functions may a scribe perform?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    A scribe has the ability to write prescriptions under any permissions that have been set by the supervising prescriber. A scribe can message any patient and or prescriber in the clinic.  A scribe also has the ability to create and or add favorite pharmacies.

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    How do I receive patient requests?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    Once you have added a patient, and then they download getRx they will be able to send you (the prescriber) requests.

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    Can I refill a prescription on the web portal and or the mobile?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    Yes. All refill requests will be found under Refill Requests on both Web and Mobile

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    Can I still see a medication that has been discontinued?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    Discontinued medications are viewable on the web portal under a patient’s profile.  Discontinued medications are not viewable on the mobile app.

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    Can I discontinue a patients’ medication?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    Yes. When you select a patient’s profile you are able to see all prescriptions that you and other prescribers have prescribed to this patient.  You are only able to discontinue a medication that has been prescribed by you  (the prescriber).  To discontinue a medication the only thing you have to do is select the X beside the medication.  Once this step has been taken you will receive a notification asking if you are sure you want to discontinue this medication for your patient? You then can select yes or no.

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    Can I delete a patient?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    No, this functionality is not available at this time.

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    Do I have a do not disturb button that I can use to block incoming messages while on vacation?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    At this time we do not have this functionality.

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    If a scribe is not under approval queue, can he or she send scripts right away?

    By getRx | | Comments are Closed | 13 July, 2015 | 0

    Yes, if you do not have a scribe set up for review, the scribe can send prescriptions off to the pharmacy in your name, and can also print off the prescription to give a patient in hand.

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